La rambler.

rambler (ˈræmblə) -n. A person who lacks organization in their speech or writing

Archive for the ‘Marketing’ Category

HTC: Confusingly brilliant.

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This morning saw the announcement of another addition to the HTC One series of phones – the HTC One SV, the sixth smartphone in the series.

It’s a move which is sure to have consumers scratching their heads again over exactly which model of phone HTC is pushing most strongly given the sheer number of HTC phones available.

I’ve long believed that one of the main reasons HTC lag so far behind their biggest rivals is that, at any one time, most people haven’t got a clue what their flagship model is.

With new phones released almost continuously throughout the year, a quick glance at the collection of HTC smartphones available would be enough to convince most people who haven’t the time or patience to spend researching each phone to simply give up and opt for a manufacturer who make things a lot simpler for them.

Having established their position as leaders in the battle for mobile phone sales, one of the reasons why Apple maintain a strong share of the market is that there is no confusion over which of their mobile phone products the company wants you to buy.

Few companies have been as efficient at product marketing than Apple, something which is easier to do when there is only one product to market in the first place.

Replacing the iPhone was the iPhone 3G, followed by the iPhone 3GS and the iPhone 4. Only now, with both the iPhone 4S and the iPhone 5 on sale concurrently, do consumers have a choice over which iPhone they buy.

Even now, it is still obvious that one is newer, and therefore likely to be better. The only choice is to weigh up whether the advantages of the newer model justify its higher price.

Samsung, the main rival of HTC in the Android market, have many more than one phone, but the company’s marketing strategy ensures that there is no doubt what their top phone is.

The acclaimed Samsung Galaxy S2 was widely considered to be the best smartphone on the market when it was released. Its successor, the Galaxy S3, is rated every bit as highly – something that consumers are well aware of.

Anyone on the lookout for a top of the range Android-based smartphone won’t have to look at any other Samsung model – just as a year ago, they wouldn’t have had to look at any Samsung phone other than the Galaxy S2.

From the two companies covered so far, the choice facing a consumer looking to purchase the best phone on the market is between an iPhone and a Galaxy S3.

And so to HTC.

Early last year, upgraded versions of the HTC Incredible and the HTC Desire were released, each with the ‘S’ suffix. Later came the HTC Incredible, Amaze 4G, Evo, Explorer, and two further versions of the Incredible – all in addition to a whole range of lower specification models that were also brought out during 2011.

For the average consumer, there was never an obvious model that stood out so clearly as to be considered along with the Apple and Samsung options.

Without detailed research on the features offered by each model, how would people know whether the Incredible was better or worse than the Sensation, for example? And what about when each were upgraded? Would it be any more obvious when choosing between the Incredible S and the Sensation XE? And what of the more lightweight Desire S, which matched many of the specifications of the former two models?

That sums up for me why HTC have been unable to make as strong an impact on the smartphone battle as Apple or Samsung. There is simply too much choice between too many products which are ultimately too similar to each other.

Things looked to be changing in the spring, when the announcement of the HTC One series was first made.

There would be three models: the One V, a cheaper and more compact model, the One S, consisting of a typical screen size and more features, and finally the One X, the largest and most powerful model in the range.

Great, I thought, the lesson has been learnt and there is finally some simplicity to the choices of HTC product. But sadly, in the months since, confusion has returned.

Firstly, the Desire has been resurrected. And not just an upgrade, but three new models: HTC Desire C, V and X. None offer any significant improvements over the Desire S other than an upgrade to the operating system.

Then there have been further models of the HTC One, specifically the One XL and the One X+. According to a comparison on the HTC website, there are some subtle differences between each, but the specifications are largely the same. Yet all variants of the HTC One are available and today, the One SV was added to the growing number of HTC Ones.

One phone, six versions – and, probably, counting.

Given the constantly moving conveyor belt of new products, and marketing which fails to promote any one model particularly well, it’s worth asking whether HTC actually stands for How To Confuse.

But despite any shortcomings in the marketing of HTC phones, the products themselves compare extremely well with those of their competitors.

Reviews consistently rate HTC products highly, and from personal experience I can back up any such views. On choosing a HTC Desire S last year, I found that it compared favourably to the iPhone 4. The iPhone clearly had a better screen but in all other areas of performance, there didn’t appear to be any clear advantages.

If HTC focused on fewer products, or concentrated on a prolonged marketing campaign of a single model that they wished to pitch against the best that their rivals have to offer, then perhaps the share of the market would be more evenly split.

However, any such approach looks to be as far away as ever and that means that a company marketed as being ‘quietly brilliant’ may have to stay that way for a little while longer.

Written by la rambler.

December 11, 2012 at 3:11 pm

Five benefits of using Twitter.

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Social networking appears to have taken over the world. Everyone is on Facebook it seems, including many who always vowed they would never sign up to the service. The purpose of Facebook is fairly obvious – an online community where people can communicate virtually with friends and family, sharing photos, web links and status updates.

Elsewhere in the world of social networking, the popularity of Twitter continues to grow. But for anyone unfamiliar with the world of tweets, followers and hashtags, the purpose of Twitter and the benefits it can offer are less obvious.

If you have an account but just can’t seem to find any benefit to being one of the 200 million signed up users, there are a number of ways I have found it to be useful over the last couple of years.

To start you off, here’s five.

1. Promotional tool

Got a blog? Uploaded some travel photos? Then share a web link to your followers. If you’re lucky, one of them will like it, and then re-post to their followers. And so on. Before you know it, you could find your work being viewed by millions.

Ok, so that is an extreme case and unlikely for most of us. But as an advertising tool, the potential is there to help draw attention to things we have to offer which are of interest to others.

2. Discuss a common interest

You’ll have to choose your words carefully to fit into a 140 character limit, but it’s still possible to discuss topics with others who share the same interest, and you don’t need to follow them or for them to follow you in order to message each other. Simply start your tweet with an @ symbol and then their username (e.g. “@la_rambler <message>”).

For example, you come across someone who has posted details of the Liverpool FC starting line up for the latest Premier League match. In true football fan fashion, your opinion will be obviously differ to that of the manager’s. Discuss with other fans your reasons for why you think player X should be in the team and player Y shouldn’t be anywhere near the pitch.

It’s no different to the sort of debate which has taken place throughout forums and message boards across the web for years. But now, it’s not just limited to one forum on one website. Everyone in the world can see your post and choose to join the debate. Everyone in the world can see what you think the team should be, and why. And then tell you why you’re wrong.

3. Seek information

Looking for a review of that small village in Italy where you’re going on holiday? Then there’s probably already someone who’s written about it, or perhaps who even lives there. Using the search facility, you might be able to find something to read or someone to connect with and ask any questions you might have.

For a day-to-day example, consider the following. If you’re having problems with your mobile phone service, perform a search for the name of the company in question. If it’s a widespread problem, there’ll already be plenty of people reporting or commenting on similar experiences. You can then rest safe in the knowledge that it’s not just you.

4. Share info and advice

But don’t just receive information, offer it too. Been to a good restaurant lately? Tell people about it! There may be someone in your own city who is looking for that very same eatery, and wondering whether or not to visit. Sure, there’s other review sites on the web which offer far more in depth information on such matters than could ever be collated on Twitter, but for the purposes of finding out something quick from the same place, they may just search for the restaurant name on Twitter, and your views may help someone decide whether or not to venture there. You don’t have to be a food critic to have a valid point.

Equally, you don’t have to be a world renowned philosopher to share a word of wisdom if encouragement. Anyone is capable of it.

5. Connect with everyone

Twitter was not created for privacy. With the exception of a small minority who have taken advantage of a feature which allows their tweets to be hidden by those who aren’t following them, almost everything is visible. Where the rich and famous converse with one another, the comments are visible. What’s more, anyone can join in with that very discussion.

Of course, sending a message to Beyonce or Cristiano Ronaldo is no guarantee that they’ll bother to even read it, let alone respond. But there are plenty who might once have been untouchable who do have time to read many of the comments addressed to them, and will respond if something particularly grabs their interest.

The above example is not one I have any experience of, but I have discussed things with journalists/TV sport experts who have found the time to engage in a series of tweets debating a particular topic. Not only can you read the articles that such people write in their newspapers, but you can now share your own opinion directly with the author themselves and, with intelligent debate, perhaps even throw something into the argument to cause them to think about their view on a topic. Like you, they’re only human after all.

I also saw an instance where one of the most respected sports journalists working in Europe had written a piece containing a factual error. He was put right within minutes, and duly corrected his article, appreciative of the feedback.

Not everyone likes computers, not everyone who likes computers will automatically like the internet, and not everyone who uses the internet will consider social networking a valid use of their time.

Which is fine; social networking just isn’t for everyone, after all.

Written by la rambler.

October 25, 2011 at 9:54 am

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